Returns & Exchanges
At Train of Thought Collective, we want you to be fully satisfied with your curated fashion pieces. If a garment doesn't fit your vision, we offer a 30-day return window for items in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all labels and boutique tags remain intact to qualify for a refund.
- 3.Ship With Ease
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our collective inspects the returned pieces, we will process your refund to the original payment method within 5-7 business days.